Native Space Virtual Membership FAQ's ⏤ Native Space
Virtual Membership

Native Space Virtual Membership FAQ's

Leah Smith
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Joining Native Space streamlines your business operations so you can focus on the important stuff. Beyond that, the community surrounding our members gives plenty of opportunities to network, collaborate and be inspired.

In this blog, we’ll answer all your most frequently asked questions—from how to book studio and meeting room hours to the perks of using our business address service. Let’s dive into the details and help you make the most of your membership!

Once you’ve signed up for our virtual membership, you’ll receive access to our membership portal and 6 tokens. Each token is worth 1 hour, and you can redeem up to 3 tokens per month in either the studio or meeting room.

To book, simply log into the portal, select your preferred room and session type, and choose a time that works for you. At checkout, apply your tokens to confirm your booking.

If you’ve used all your tokens for the month and need additional hours, no problem! Extra hours can be purchased and booked directly through the portal in the same way as your regular bookings.

Absolutely! Our virtual membership is perfect for those who don’t need physical space full-time but aspire to take the next step. It’s a fantastic way to join our community and access exclusive benefits while working towards securing a workspace in the future.

As a virtual member, you can enjoy our lounge and kitchen facilities during working hours. For studio and meeting room bookings, out-of-hours access can also be arranged when booked in advanced.

- How do I use the business address service?

Once you’ve signed up, you’ll be provided with the details of our official business address. You can use this for your business correspondence and marketing materials. Mail can be collected during working hours.

- What equipment is available in the studio?

Our studio is fully equipped for photography, podcasting, and content creation. This includes professional lighting, backdrops, microphones, and more. If you have specific equipment needs, feel free to contact us for a complete equipment list

- What happens if I don’t use my tokens for the month?

Tokens do not roll over to the next month. However, unused tokens can inspire you to plan ahead and make the most of your membership each month!

- How far in advance can I book my studio or meeting room hours?

You can book up to 6 months in advance to secure your preferred time slots. Early booking is recommended for popular times.

- Can I bring a guest to my bookings?

Yes! Guests are welcome to join you for your meeting room or studio sessions. Just ensure they are aware of our community norms and guidelines and sign in and out upon arrival and exit.

- Are virtual members included in Native Space events?

Definitely! Virtual members are an essential part of our community and are welcome to attend all member events, including networking sessions, workshops, and social gatherings.

- What is the cancellation policy for bookings?

Bookings can be rescheduled or cancelled up to 48 hours in advance without losing your tokens or payment. However, cancellations made within 48 hours of the booking will result in the tokens being forfeited, and any payments made will be non-refundable.

Ready to join our thriving community? Explore Virtual Memberships at Native Space or contact us today to learn more about how we can support your business journey.

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